Privacy Policy

Lumen Services Limited (trading as Fancy Tapes) is committed to protecting your privacy online. Names, addresses and email addresses are collected for order deliveries and from those wishing to join our mailing list. We will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998.

We collect information about you and your use of the Fancy tapes web site primarily to allow us to process your order. We also use this information to better understand how our customers use our web site and so allow us to identify ways in which our service can be improved. We will not disclose this information to any third parties without your consent except for necessary delivery details that are required to allow the fulfillment of your order.

The information we will collect about you is only that supplied during the process of ordering from us whether by phone, email, mail-order or website. The information we hold will be kept accurate and up to date.

You can check the information that we hold about you by emailing us on If you find any inaccuracies we will delete or correct it promptly. Please email any changes to

When you place an order, we may ask you if you would like to receive marketing emails from us. We will not send you marketing emails unless you explicitly agree to us doing so, either at the time of ordering , or by other means available on the Fancy Tapes web site. your consent. We do not pass on your email address to any third parties. You can remove your name from our email list by emailing us at

We use cookies to track accesses to our web site. This allows us to keep track of your order during the ordering process. It also allows us to track how visitors use our site, and so helps us determine how we can improve our service. Cookies are managed by your web browser. You can usually modify your browser to prevent it from using cookies. Details on how to do this will typically be found in the Help section of your browser.

If you have any questions or comments about privacy, you should email us at